General Terms & Conditions
These General Terms and Conditions (the "Agreement") govern your access to and use of the Hellio Messaging service (the "Service") offered by Hellio Solutions ("Hellio," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree to this Agreement, you may not use the Service.
1. Introduction
We have taken a number of steps to comply with the GDPR. For more details about our compliance and how we handle your data please check our latest legal documents below:
2. About us
When you use Hellio Messaging for selling tickets and collecting data from your attendees you are the "data controller" of all your attendees' data. We are a "data processor", which means that we won't do anything with your attendees' data other than what you need us to in order to provide our service. We won't be sending your attendees any marketing emails, sharing their data with anyone and if you want us to delete the data, just ask. It's your data. 100
3. Accessing our Website
The servers and databases that power Hellio Messaging are located in the EU in Ireland. We inevitably use a small number of third parties, some of which are outside of the EU, to provide our ticketing service and we have contracts with each of them that oblige them to comply with the GDPR. You can find the full list of these third parties and what we use them for here.
Your Account
You may need to create an account to use the Service. You are solely responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify Hellio immediately of any unauthorized use of your account.
Our Services
Hellio provides the Service, which enables users to send and receive messages. We reserve the right to modify, suspend, or discontinue the Service at any time without notice to you. We may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
Responsibilities
You are solely responsible for your use of the Service and for all content and messages that you send or receive through the Service. You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
Fees and Payment Terms
Hellio may charge fees for the use of the Service. You agree to pay all fees and charges incurred in connection with your use of the Service. Hellio may change its fees and payment terms at any time, and any such changes will be effective immediately upon posting on our website.
Confidentiality
You agree to maintain the confidentiality of all information related to the Service, including any user data or other confidential information that you may obtain in connection with your use of the Service. You may not disclose any such information to any third party without Hellio's prior written consent.
Intellectual Property and Data
Hellio owns all right, title, and interest in and to the Service, including all intellectual property rights. You may not use the Service in any manner that infringes or misappropriates any intellectual property right or proprietary right of any third party. You agree to grant Hellio a non-exclusive, royalty-free, worldwide license to use, reproduce, and modify any content or data that you send or receive through the Service for the purpose of providing the Service.
Representations, Warranties, and Disclaimer
You represent and warrant that you have the legal right and authority to enter into this Agreement and to use the Service. The Service is provided "as is" and Hellio makes no representations or warranties of any kind, whether express, implied, or statutory. Hellio disclaims all warranties, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Mutual Indemnification
You agree to indemnify and hold Hellio and its officers, directors, employees, and agents harmless from any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service or any breach of this Agreement.